Contact us
We’re here to help!
Get in touch
At Bali Tourist Tax Go, we’re want to make your experience as quick and easy as possible.
Got questions about the Bali Tourist Levy? Or maybe you need assistance with the payment process?
Whatever the query, our team is here to help. You can reach out to us through various channels:
Contact Form
Fill out our contact form and let us know what you need. Our team will reply as soon as they can and help to resolve your query.
Click this button to complete a contact form:
Feel free to email us at info@balittgo.com. We respond to all emails as quickly as we can.
Helpful links
You can find plenty of information about the Bali tourist tax and how to pay it on these pages. This could help you find the answers you are looking for right now.
Common questions we can help you with
We might be able to help you right now — here are some of the most frequently asked questions we get asked:
I’ve made a mistake on my Bali Tourist Levy form. What can I do? Toggle faqs
If you’ve applied through our website, contact us immediately if you’ve made a mistake.
Our first step is to check your form for errors, so there’s a good chance we will flag your error and contact you to correct it. However, in case the mistake is missed, if you contact us quickly, we can ensure it is fixed.
If we have already sent your form on to the government to be processed, you may have to complete a new one with the correct information.
How do I know my payment of the Bali Tourist Levy has been successful? Toggle faqs
If your payment is accepted, you’ll receive an email with your Tourist Levy voucher attached. This confirms that you have paid the tax.
How can I check the status of my Bali tourist tax payment? Toggle faqs
We’ll send you updates about the progress of your payment by email. When you fill out the form on our website, you must provide an email address. We’ll deliver updates to this account.
Why haven’t I received confirmation of my Tourist Levy payment? Toggle faqs
You should receive confirmation within 2 days. If 2 days have not passed since you completed the form, please be patient — your confirmation email is on the way.
If more than 2 days have passed, first check your junk or spam folder to make sure your email has not been sorted here by your email account.
In the event that you still can’t find it, get in touch via the contact form above.
How long does it take for Bali Tourist Tax Go to respond? Toggle faqs
We make every effort to respond to all queries as quickly as possible.
If we are experiencing a great volume of messages, we guarantee that the longest it will take to get a reply will be 72 hours at most.
However, in general, we will get back to you much sooner than this.